Technical questions

swissDirekt Trading Floor - Firewall/Proxy Communications
swissDirekt Trading Floor communicates with the Bank’s server via various TCP Ports. swissDirekt Trading Floor attempts to automatically detect the correct communications settings from your Internet Explorer setup.
If you are having problems using swissDirket Trading Floor and you are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open as follows:

For the best performance

Port 1001 should be open in your firewall/proxy server for outgoing access to IP Address 193.178.175.38 This port is used for encrypted communications with the trading server.
A HTTP port (port 80 or 8080) must be open; this port is used for program downloads and for web pages in swissDirket Trading Floor.

Raw Protocol Direct	Remote Server Settings
Trader Server	193.178.175.38
Use HTTP	No
Port	1001(must be open in Firewall)
Proxy Server Settings
Connect Via Proxy Server	No
SOCKS Protocol Version	N/A
Server Name	N/A
Port	N/A
Username	N/A
Password	N/A

Notes: Use this configuration if you have a Proxy/Firewall Client. No further proxy information should be required by swissDirket Trading Floor. If your site uses a firewall, Port 1001 must be opened for IP address 193.178.175.38
Advantages: This is the preferred operating mode as it allows faster data transfers between the server and swissDirket Trading Floor.

Alternative Solutions
If it is not possible to open this port due to strict firewall policy, swissDirket Trading Floor can be configured to use:

HTTP Tunneling via HTTP Proxy. This has the advantage of not needing port 1001 to be opened but performance is lower than the raw protocol solution.
SOCKS Proxy
HTTP Tunneling Direct

HTTP Tunneling via HTTP Proxy
Remote Server Settings
Trader Server	193.178.175.38
Use HTTP	Yes
Port	N/A
Proxy Server Settings
Connect Via Proxy Server	Yes
SOCKS Protocol Version	N/A
Server Name	DNS or IP Address of HTTP Proxy Server
Port	Typically 80 or 8080
Username	Userid for proxy authentication
Password	Password for proxy authentication
Notes: If port 100l cannot be opened (for example due to strict firewall policies), swissDirket Trading Floor can be set up to run in HTTP mode where all communications between the server and swissDirket Trading Floor use the HTTP Port.
Advantages: Port 1001 does not need to be open on the firewall.
Disadvantages: This mode of operation is considerably slower than the raw protocol solution.

SOCKS Proxy
Remote Server Settings
Trader Server	193.178.175.38
Use HTTP	No
Port	1001(must be open in Firewall)
Proxy Server Settings
Connect Via Proxy Server	Yes
SOCKS Protocol Version	4(a) or 5
Server Name	DNS or IP Address of Socks Proxy Server
Port	Typically 1080
Username	Userid for proxy authentication
Password	Password for proxy authentication (version 5 only)
Notes: If your site uses a firewall, Port 1001 must be open for IP address 193.178.175.38
Advantages: This is the preferred operating mode as it allows faster data transfers between the server and swissDirket Trading Floor.
Disadvantages: Requires a Proxy Server that supports the Socks Protocol.

Remote Server Settings
Trader Server	193.178.175.38
Use HTTP	YES
Port	80
Proxy Server Settings
Connect Via Proxy Server	No
SOCKS Protocol Version	N/A
Server Name	N/A
Port	N/A
Username	N/A
Password	N/A
Notes:
Advantages: Does not require Port 1001 to be opened in the firewall.
Disadvantages: This mode of operation is considerably slower than port 1001 communications.

Trade Server	This is IP address of the trading server and should not be changed unless instructed to do so by us.
TCP/IP Port	swissDirket Trading Floor supports a proprietary TCP/IP protocol for communications with the trading server. This protocol offers efficient communications with the trading server and we recommend it's use where possible.
Use HTTP	To set up swissDirket Trading Floor to communicate with the trading server using HTTP tunneling instead of the proprietary protocol, check the Use HTTP check box. This may be required to allow swissDirket Trading Floor to communicate with the trading server through your firewall or proxy server. The proprietary TCP/IP protocol (non-HTTP) is the preferred operating mode as it allows faster data transfers between the server and swissDirket Trading Floor.
Proxy Server Settings
Connect via proxy server	Check the Connect via proxy server check box to set up set up swissDirket Trading Floor for communications through a proxy server.
SOCKs	If swissDirket Trading Floor is configured to communicate using the proprietary protocol (recommended configuration), the SOCKs protocol must be used on your Proxy Server and the correct SOCKs version must be selected. Select the SOCKS protocol version in use on your Proxy Server (versions 4a and 5 are supported). If swissDirket Trading Floor is configured to communicate using HTTP tunnelling (the Use HTTP check box is checked), the proxy is assumed to be a HTTP proxy and the SOCKs protocol is not used.
DNS or IP Address	Enter either the DNS name or the IP address of your proxy server as seen from your network. We recommend the use of DNS names where possible as this can make traversing address translation (NAT) solutions simpler.
User Name and password	Enter the User name and Password if required by your proxy server. If your proxy uses the SOCKs protocol version 4a, User Name only is supported by this protocol. SOCKs protocol version 5 supports both User Name and Password. HTTP proxies can be configured for User Name and Password for basic or digest authentication.
Port	Typical Proxy Ports: HTTP Proxy : 80 or 8080 SOCKS Proxy : 1080
Communications Settings
Enable communications log	Check the Enable communications log check box to enable logging of communications between swissDirket Trading Floor and the trading server. This is typically done for troubleshooting purposes.

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